# Thanks for subscription help!

**URL:** <https://community.doyogawithme.com/t/thanks-for-subscription-help/620>\
**Category:** How do you want to grow?\
**Created:** [January 17, 2020, 10:24pm UTC](https://community.doyogawithme.com/t/thanks-for-subscription-help/620 "2020-01-17T22:24:34Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![mb8649](https://yyz2.discourse-cdn.com/flex028/user_avatar/community.doyogawithme.com/mb8649/32/5032_2.png) [@mb8649](https://community.doyogawithme.com/u/mb8649)\
**Post date:** [January 17, 2020, 10:24pm UTC](https://community.doyogawithme.com/t/thanks-for-subscription-help/620/1 "2020-01-17T22:24:34Z")

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A DYWM subscription is my annual Christmas gift to myself. During the 2019 holidays, the credit card I use for DYWM was compromised and had to be cancelled. This happened shortly before my annual renewal was to be charged to the card. I quickly changed to a different card, but because the renewal was a foreign transaction, it was initially denied, but later went through twice. Thank you so much to the DYWM staff, especially Sean, who quickly straightened it out with a prompt refund. It was great to deal with an organization that responded so quickly. I use DYWM every day and truly appreciate all the work that goes into creating and maintaining such a useful Yoga/Pilates resource.

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**Author:** ![maryrosemetcalfe](https://avatars.discourse-cdn.com/v4/letter/m/6de8d8/32.png) [@maryrosemetcalfe](https://community.doyogawithme.com/u/maryrosemetcalfe)\
**Post date:** [January 23, 2020, 7:06am UTC](https://community.doyogawithme.com/t/thanks-for-subscription-help/620/2 "2020-01-23T07:06:56Z")

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I agree, great service and a good feeling of being connected.

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**Author:** ![sean](https://yyz2.discourse-cdn.com/flex028/user_avatar/community.doyogawithme.com/sean/32/7_2.png) [@sean](https://community.doyogawithme.com/u/sean)\
**Post date:** [January 25, 2020, 11:58pm UTC](https://community.doyogawithme.com/t/thanks-for-subscription-help/620/3 "2020-01-25T23:58:03Z")

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@mb8649 No problem at all. It was my pleasure to help. I’m glad it all worked out. Thank you so much for all of your kind words and support. We appreciate it 🙂