DYWM Purchase and Download Comments

Recently, I purchased my first DYWM downloads because I occasionally have problems streaming classes that are longer than 25-30 minutes. I also want to have classes I like available offline. I consider myself fairly tech savvy so I figured out the download process. However, I feel there should be an easier, more user friendly way to download classes. Since I primarily use an iPad Pro, I would like an easy way to directly download onto it. I did get the first class downloaded into my iPad Downloads and synced into iTunes, but wasn’t able to do it with the second class I downloaded. I now have both classes as offline in Google Drive which is working for me. I’m not using iCloud because I don’t want to pay for extra storage. Am I the only person who’s been frustrated with downloading classes? Are others willing to share what works for them?

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Hi there and thanks for the feedback. Yes, with more and more apps featuring easier download options, ours can seem a bit cumbersome. If anyone else has any feedback, please share. We’re currently working on an app, so will consider that before launching.
Cheers,
David

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Thank you for being so responsive to DYWM users. It is just one of the reasons I always recommend DYWM to people I meet in my daily life.

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To piggy back off this comment, I would like to buy a subscription to DYWM, but am often traveling in areas where there is no connectivity. If I download a class with a subscription do I still pay the amounts listed on downloads? Or, can I suspend my subscription for a month then pick it back up when I return to connection land? (and, reading the above about the difficulty of downloading, I am a bit hesitant to even try :slight_smile: ). Thanks for your help.

I give an annual subscription to DYWM as a Christmas gift to myself each year. I am a subscriber for several reasons: It is cheaper than yoga studios, and I don’t have to spend 20-30 minutes driving each way to and from studio classes; I want to support the DYWM mission of providing yoga for those who may not be able to afford a subscription; the teachers are some of the best I’ve ever had; the people who create and maintain the DYWM website content have been very responsive to any questions and problems I’ve had. For example, when my credit card was compromised last Christmas, and I was double-charged on a new credit card, Sean quickly refunded the second charge. The videos I’ve downloaded for offline viewing because of streaming problems work perfectly, and I’m confident DYWM will resolve tablet download and streaming issues in the future. Right now, I’m using DYWM YouTube and have not had any problems with the YouTube videos freezing up. Since I’ve created and maintained websites, I’ve tried to be patient with DYWM because website work can be a frustrating job. I have no interest in television and never use one so I’ve had no experience with DYWM on a television. Although I have both a laptop and desktop computer, I prefer to use my iPad Pro for DYWM videos. It fits better in the small space I have for yoga practice.I use my iPhone every day for the relaxation/meditation audios and have never had a problem with those freezing up.